Return & Exchanges
At BODHI, we take pride in the quality of our products and want you to feel confident with every purchase. Please review our return policy carefully before placing your order.
Returns (14 Days — Store Credit Only)
We accept returns within 14 days of delivery for eligible items. All approved returns will be issued as store credit only.
To qualify for a return, items must be unused, unopened, and sealed, remain in their original packaging including all boxes and components, and include proof of purchase such as an order number.
To request a return, please email info@shopbodhibrand.com with your order number and return request.
Strict Hygiene Policy — Final Sale Items
Due to hygiene and safety standards, we do not accept returns, exchanges, or store credit for any product that has been opened, used, swatched, tampered with, or is missing original packaging or components.
Gift cards, sale items, discounted items, promotional items, and final sale items are not eligible for return.
All opened skincare and beauty products are final sale.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery at info@shopbodhibrand.com.
Your request must include your order number, clear photos of the item or items and packaging, and a brief description of the issue.
If approved, we will provide a replacement or store credit depending on product availability.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect item.
We strongly recommend using a trackable shipping method, as BODHI is not responsible for return packages lost in transit.
Processing Time
Once your return is received and inspected, store credit will be issued within 5 to 10 business days.
Additional Policy Terms
BODHI is not responsible for shipping delays caused by carriers, weather conditions, service interruptions, or other circumstances outside of our control.
Customers are responsible for providing a complete and accurate shipping address at checkout. If a package is returned to us due to an incorrect or incomplete address provided by the customer, the customer is responsible for reshipping fees, and store credit will only be issued once the order is returned and inspected if eligible.
Any returns received that do not meet our eligibility requirements, including products that are opened, used, swatched, missing packaging, or tampered with, will be rejected and will not qualify for store credit.
Contact Us
If you have any questions about this policy, please email us at:
info@shopbodhibrand.com